DO I NEED TO HAVE AN ACCOUNT TO SHOP WITH YOU?

Yes, setting up an account allows you to order without entering your details each time you shop with us. You can sign up now, or you can start shopping and create your account at checkout.

HOW DO I SIGN UP/CREATE AN ACCOUNT AT UDAARI?

Click on ‘Sign In’ followed by ‘Create an account’ and fill in your personal details. If you encounter any difficulty, please call our customer service hotline, and we will be pleased to assist you.

I FORGOT MY PASSWORD; HOW CAN I RETRIEVE IT?

Click on ‘Forgot password’ on the ‘Sign In’ page. Enter your email address and click ‘Submit.’ A set of instructions to reset your password will be sent to your registered email. After your credentials have been verified, you can create a new password.

HOW CAN I EDIT/UPDATE MY ACCOUNT DETAILS?

Sign in and click on ‘My Account’ to edit/update your information.

HOW CAN I EDIT/UPDATE MY SHIPPING AND BILLING ADDRESS DETAILS?

Sign in, go to ‘My Account,’ and edit/update your shipping or billing address for future orders. For changes to the delivery address for a placed order, please contact our customer service immediately. We'll make the requested changes if the order has not yet been processed.

WHAT ARE THE BENEFITS OF SIGNING UP FOR AN ACCOUNT?

By signing up, you can easily manage your account information, including:

Changing your password

Updating your billing or shipping address

Checking your order status

Viewing your order history

Managing your email preferences

Updating your address book